Thank you for visiting London Souvenir.
If you have any questions about our products, orders, shipping, returns, or general enquiries, our customer support team is available to assist you during business hours.
Customer Support
Store Name: London Souvenir
Business Address:
97 Westminster Bridge Rd,
London SE1 7HR,
United Kingdom
Phone: +44 20 7928 8908
Email: support@brushcreekpottery.com
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT UTC +0)
Order Cut-Off Time
5:00 PM (GMT UTC +0)
How Can We Help?
You may contact us regarding:
- Order enquiries
- Shipping information
- Return and refund requests
- Product information
- Payment enquiries
- General customer support
Before Contacting Us
To help us process your enquiry efficiently, please include:
- Your order number (if applicable)
- Your full name
- A clear description of your enquiry
- Any relevant photos or supporting information
Response Time
Customer enquiries received during business hours will be reviewed and answered as soon as possible. Responses submitted outside business hours, on weekends, or during public holidays may require additional processing time.
Thank you for choosing London Souvenir.